Wandering Into Wisdom

This blog chronicles the knowledge, insight and wisdom I encounter every day as a leadership consultant, executive coach, educator, father, friend and citizen. This site is dedicated to my father, Louis (Jack) Laughlin, who passed on to me an appreciation for wisdom. A special thanks to my friend Isaac Cheifetz, a businessman and journalist, who helped me understand the value of blogs and encouraged me to write one.

The High Road*

Sometimes people react inappropriately and out of proportion to a situation because of factors beyond our knowledge and control. I recently saw someone artfully navigated such a conflict. Even though they were surprised by the extent and nature of a colleague’s reaction to a misunderstanding, they apologized and offered a remedy. When their offer was rejected they walked away, now certain that they were not responsible for their colleague’s reaction.

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