In Command

I met someone who was the on-scene supervisor for Emergency Medical Services at a large engineering disaster. One of the things they learned was the need for shared command structure at large events. They typically handled small incidents where a single person could handle command alone. In this case they needed at least one person for inbound communications, another for outbound communications and a third synthesizing the information to maintain situational awareness and make decisions. Although they realized this during the event, the lack of predefined roles and practice with shared command prevented them from making it work in the moment.