An Act of Compassion*

A client recently said he had reached the limits of his tolerance with a colleague's inexperience and management's decision to put him in the position. Since there was nothing he could do, and his patience was at an end, I suggested that he be compassionate toward his coworker. Certainly he could empathize with being new and inexperienced. Although compassion and understanding aren’t always our first reaction they can be considerably more positive and abundant than our tolerance or patience. His attitude improved quickly and so did his colleague’s performance.