Wandering Into Wisdom

This blog chronicles the knowledge, insight and wisdom I encounter every day as a leadership consultant, executive coach, educator, father, friend and citizen. This site is dedicated to my father, Louis (Jack) Laughlin, who passed on to me an appreciation for wisdom. A special thanks to my friend Isaac Cheifetz, a businessman and journalist, who helped me understand the value of blogs and encouraged me to write one.

Who's Flying The Plane*

The National Transportation Safety Board found that 73% of the incidents in its database occurred on a crew’s first day of flying together, before people had the chance to learn through experience how best to operate as a team—and 44% of those took place on a crew’s very first flight. Even more frightening is the way airlines decide on crew assignments. A computer decides crew assignments based on the most cost efficient use of individual crew members. From a Harvard Business Review interview of J. Richard Hackman